All goods sold by TC Trade Venture (TCTV) in tctrade.asia are not returnable or exchangable or refundable. Except when there is defect found that are due to manufacturer's fault.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. TCTV will also not be responsible if the return shipment is lost during the return transit. Only after TCTV have checked and approved the goods/products returned, customer will received their refund within 30 working days after the confirmation. All costs associated with the returning of goods will be borned by the customer.
Please return your purchase to the following address:
TC Trade Venture
95-2, Block H, The Suites, Jaya One,
72 A, Jalan Universiti,
46200 Petaling Jaya, Selangor, Malaysia.
Please contact us at below if you have any questions or doubt.
Email: firstname.lastname@example.org | WhatApp: +6012 660 3818 (click below)